Will patients know they're talking to an AI?

Yes. It is configured to introduce itself as the practice's automated assistant and not pretend to be human.

What does it actually sound like?

Better than we can describe in text — which is exactly why the demo line exists. Call (734) 559-5608 and judge for yourself.

What happens in a real emergency?

The voice provider follows the transfer rules you approve. After the call, an urgent or emergency outcome queues an email alert to verified practice contacts, with PHI-minimized SMS optional when enabled. Transfers and alerts can fail, so AnswerWing does not replace 911, a clinician, or your on-call process.

Does it work with my scheduling system?

It's designed to work alongside your existing scheduling workflow. Where a direct integration isn't available, the configured fallback can capture a structured request for staff review. We confirm current options for your exact setup before activation.

What if it doesn't know the answer?

It says so, takes a detailed message, and puts it in the authenticated inbox. Urgent outcomes trigger the configured alerts. It is instructed not to improvise about clinical or billing matters.

What should we confirm before sending patient information?

AnswerWing application-encrypts patient fields and restricts dashboard access by role and practice. Those controls do not establish legal compliance. Before real patient traffic, review recording notices, retention, access, every vendor's eligible services and contracts, and any required BAAs with qualified professionals.

Any long-term commitment?

No fixed-term commitment. Service is month to month after the 14-day trial, and you may cancel before the next monthly renewal. The Terms and any accepted order still govern the service.

AI RECEPTIONIST DENTAL & MEDICAL · US · 24/7

Patients call. AnswerWing picks up.

Captures structured appointment requests — or books only after a supported scheduling connection passes onboarding tests — answers approved practice questions, and puts each completed call in your dashboard. $149 a month, month to month.

LIVE — AN AI ANSWERS THIS LINE ANSWERED BY ANSWERWING

CALL THE LIVE DEMO LINE

(734) 559-5608

It's answering right now. Ask about openings, hours, insurance — try to stump it.

A real AnswerWing, not a recording. On mobile? Tap the number.

Start your 14-day trial Why practices switch

14-DAY TRIAL · $149/MO AFTER · NO LONG-TERM COMMITMENT

2:14 AM · URGENT CALL ESCALATED 7:02 AM · CLEANING REQUEST CAPTURED 12:10 PM · LUNCH RUSH COVERED THANKSGIVING · STILL ANSWERING

2:14 AM · URGENT CALL ESCALATED 7:02 AM · CLEANING REQUEST CAPTURED 12:10 PM · LUNCH RUSH COVERED SAT 9:41 PM · NEW PATIENT REQUEST CAPTURED 4:59 PM · INSURANCE QUESTION ANSWERED SUN 8:15 AM · RESCHEDULE REQUEST CAPTURED 11:58 PM · MESSAGE TAKEN SAT 9:41 PM · NEW PATIENT REQUEST CAPTURED 4:59 PM · INSURANCE QUESTION ANSWERED SUN 8:15 AM · RESCHEDULE REQUEST CAPTURED 11:58 PM · MESSAGE TAKEN THANKSGIVING · STILL ANSWERING

( 1 ) WHY PRACTICES SWITCH

Missed calls don't leave voicemails. They call the next practice.

MOMENT 01 / 0412:10 PM

CALL MISSED

Lunch. Both lines forwarded to a voicemail nobody checks until 1.

The caller needed a cleaning this month. She found one — three blocks away.

OUTCOMEPatient books elsewhere

MOMENT 02 / 04TUE 3:40 PM

CALL ABANDONED

Your desk is checking in a family of four. The third caller gives up.

Nobody's fault. A caller can leave while everyone at the desk is helping the patients in front of them.

OUTCOMECaller leaves the queue

MOMENT 03 / 04SAT 9:14 PM

AFTER HOURS

Chipped tooth, real pain, phone in hand.

If the call reaches voicemail, the practice may have no callback details until the caller tries again.

OUTCOMEAfter-hours caller books elsewhere

MOMENT 04 / 04THU 10:00 AM

SCHEDULE GAP

A cancellation opens a hole in the schedule. It never gets refilled.

Nobody has a spare hour to work the recall list. The chair sits empty.

OUTCOMEChair time stays unused

Monday, 7:00 AM. Every fragment, routed.

ILLUSTRATIVE MORNING SUMMARY

12:10 PMLunch caller — cleaning request captured

TUE 3:40 PMThird line caught — question answered, call stored

SAT 9:14 PMChipped tooth — urgent callback request escalated

THU 10:00 AMCancellation message — captured for staff follow-up

New-patient calls should become visible work, not disappear into a voicemail box.

See how it works

( 2 ) HOW IT WORKS

Set the rules. Test the handoff.

Onboarding confirms call routing, approved answers, scheduling, escalation, alerts, and dashboard access before activation.

01 CONFIGURE

Forward your line

Choose the call-forwarding behavior supported by your carrier and voice provider, then test it with fake caller data.

02 APPROVE

Teach it your practice

Review hours, providers, services, insurance-network statements, booking rules, and the questions that must return to staff.

03 VERIFY

It starts answering

Captures a structured appointment request, or books only after a supported scheduling connection passes onboarding tests; answers approved routine questions and takes a proper message when it shouldn't guess.

04 ONGOING

You stay in the loop

Each completed call becomes a dashboard record. Transcripts and recording links appear when the configured voice provider supplies them; urgent calls follow your alert and transfer rules.

( 3 ) CALL RECORDS

Completed calls leave a record.

Completed calls are organized in an authenticated dashboard, with the details your voice provider sends.

ILLUSTRATIVE CALL LOG

SAT 9:14 PM APPT REQUEST

New caller — requested a cleaning on Monday morning.

→ Structured request stored · transcript available

12:47 PM RESCHEDULE REQUEST

Existing patient — requested Thursday afternoon for a cleaning.

→ Request stored for staff

12:49 PM ANSWERED

"Do you take Delta Dental PPO?" — approved network answer provided.

→ While both desk lines were busy

PHI-MINIMIZED URGENT ALERT

New urgent message · callback (555) 010-0199 · details in dashboard.

Verified practice contacts receive urgent email alerts; PHI-minimized SMS is optional when enabled. Patient details stay behind dashboard authentication.

ILLUSTRATIVE ALERT · FAKE NUMBER

ILLUSTRATIVE MONDAY REPORT · 7:00 AM

Example practice: 6 after-hours calls

Shown for a practice whose supported scheduling connection passed onboarding tests.

Booked through tested connection3

Escalated to on-call1

Messages for the desk2

Call records, available transcripts, and recording links stay in the dashboard.

( 4 ) THE HONEST MATH

No borrowed benchmarks. Your calls, your averages.

Calls

Counted from your own AnswerWing call records and classified by actual outcome.

Your avg.

Appointment value comes from the number your practice supplies, not an industry claim.

Weekly

A stored Monday Report shows the calculation and the call facts behind it.

Overflow bookings counted at half value; cancellations deducted at the credited rate. Your averages, your data.

Booking-value fields apply only when a supported scheduling connection has passed onboarding tests and the stored call outcome is BOOKED.

Call facts RECORDED Booking channel, after-hours status, outcome, and cancellations come from the stored call record.

Practice input YOUR AVERAGE Your configured average appointment value is used consistently throughout the report.

Credited value CALCULATED After-hours bookings receive full credit; overflow bookings receive half credit.

Cancellations DEDUCTED An AI-booked appointment later cancelled is deducted at the same rate it was credited.

This isn't an argument against your front desk — a good one is irreplaceable. AnswerWing catches what they physically can't: the second line, the lunch hour, Saturday night.

( 5 ) PRICING

$149 a month. That's the whole pricing page.

One flat price per practice. No per-call fees, no minutes to count, no "Pro tier" hiding the features you actually need, and nobody named Chad waiting to negotiate.

Why so cheap? It's software. We'd rather be obviously priced than "talk to sales."

FLAT · PER PRACTICE · EVERYTHING INCLUDED

$149 /MONTH

24/7 call answering — nights, weekends, holidays
No per-call or per-minute usage fee; fair-use and provider capacity safeguards apply
Structured appointment requests; direct booking only after a supported scheduling connection passes onboarding tests
Custom training on your practice — retrain anytime
Available recordings, transcripts, and call summaries when supplied by the configured voice provider
Emergency escalation to a human, by your rules
Application-encrypted patient fields and role-scoped dashboard access

Start your 14-day trial

14-DAY TRIAL · $149/MO AFTER · CANCEL ANYTIME

( 6 ) SHOW ME THE LIMITS

Show me the limits.

An AI receptionist is useful precisely because it knows what not to attempt. The honest boundary line:

( 7 ) QUESTIONS

Fair questions.

PRACTICE GUIDES · NO GATED DOWNLOADS

Start with the question you’re actually trying to answer.

Product pages explain what AnswerWing does. The buyer guides help you compare the operating model, test the boundaries, and decide whether it fits your practice.

FOR PRACTICE OPERATIONS

01 AI dental receptionistPatient calls, appointment requests, urgent handoffs, and the limits a dental office should test. 02 Dental virtual receptionistHow an AI model differs from a human virtual-receptionist service—and what the price includes. 03 AI medical receptionistNon-clinical call handling, practice-approved answers, escalation rules, and patient-data boundaries.

TO COMPARE THE OPTIONS

04 Best AI answering serviceA healthcare-focused checklist for coverage, scheduling, escalation, disclosure, pricing, and readiness. 05 Dental AI alternativesCompare platform suites, AI specialists, human answering services, and another front-desk hire. 06 Best AI receptionist by business typeWhy the right answer changes for healthcare practices, general small businesses, and larger groups.

Planning a UK pilot? Review the separate AI receptionist UK readiness guide; the live AnswerWing offer remains focused on US practices.

MANUAL ONBOARDING · NO PAYMENT TODAY

Start with a real conversation.

Tell us how to reach you. We’ll call within one business day to confirm your practice, workflow, and whether the 14-day trial is a fit.

For practice owners and staff only. Do not submit patient names, symptoms, or other patient information.

STILL SKEPTICAL? GOOD.

Hear it before you buy it.

LIVE — AN AI ANSWERS THIS LINE (734) 559-5608

Call the line. Ask it something hard. Then start your trial.

Start your 14-day trial See what's included

$149/MO FLAT · NO LONG-TERM COMMITMENT · SETUP CONFIRMED BEFORE ACTIVATION